Privacy Policy

1. Information We Collect

We collect personal information when you:

Make a purchase
Create an account
Subscribe to emails
Contact us

This may include:

Name
Email address
Phone number
Billing and shipping address
Payment details
IP address and device information

2. How We Use Your Information

Your information is used to:

Process and fulfil orders
Communicate with you
Provide customer support
Improve our website and services
Send marketing communications (if opted in)
Prevent fraud and ensure security

3. Consent

By providing personal information, you consent to its collection and use for the purposes outlined.

You may withdraw consent at any time by contacting us.

4. Payments

Payments are processed securely via third-party providers. We do not store full payment card details.

5. Cookies & Tracking

We use cookies to:

Improve user experience
Analyse website traffic
Personalise content

You can disable cookies through your browser settings.

6. Third-Party Services

We may share information with trusted third parties (e.g. payment processors, shipping providers) strictly for operational purposes.

We do not sell your personal data.

7. Data Retention

We retain your information only as long as necessary to:

Fulfil orders
Comply with legal obligations
Resolve disputes

8. Security

We take reasonable precautions and follow industry standards to protect your data.

However, no method of transmission over the internet is 100% secure.

9. Your Rights (UK & EU GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Request data portability

To exercise these rights, contact: contact@redmondharvey.com